General information
This privacy policy explains how airelyxity collects, uses and stores personal data in connection with leadership training and business coaching services. Airelyxity operates from Phla Phong 1, Mueang Tai Sub District, Amphoe Mueang Si Sa Ket District, Si Sa Ket Province 33000, Thailand. Business ID: 4290737556090. Contact phone: +66901650383. The policy applies to data processed in relation to bookings, consultations, online resources and communications on airelyxity.club.
Definitions
Key terms used in this policy to describe data subjects, controllers, processing and categories of personal data.
- Personal data means information relating to an identified or identifiable natural person, for example names, contact details, job titles and payment information provided during registration or service delivery.
- Processing refers to any operation performed on personal data such as collection, storage, retrieval, adaptation, consultation, use and deletion carried out by airelyxity in the context of delivering coaching services.
- User refers to an individual who interacts with airelyxity services, including participants in training, coaching clients, administrative contacts and visitors to airelyxity.club.
- Service refers to the leadership development programs, individual coaching, workshops, digital resources and related communications provided by airelyxity.
- Cookies are small text files placed on a device to collect standard internet log information and visitor behavior, used to improve website performance and user experience.
Data collection
We collect personal data necessary to provide and improve our coaching services, manage bookings, communicate with participants and comply with legal obligations. Collection methods include user submissions, automated website signals and third-party partners used for service delivery.
Data you provide
When you register for services, contact us or use our site, you may provide the following categories of information:
- Contact information: name, email address, phone number and postal address.
- Professional details: job title, employer name, organizational role and industry sector.
- Payment and billing information required to process fees and invoices.
- Assessment and profile data submitted for coaching diagnostics and progress tracking.
- Correspondence and feedback platform by email, forms or messaging when arranging services.
- Optional demographic information when supplied for analysis or reporting purposes.
Automatically collected data
Some data is collected automatically when you visit airelyxity.club or use our online tools to understand site usage and improve functionality.
- Technical data such as IP address, browser type and device identifiers.
- Usage data including pages visited, time on site and interaction events.
- Analytics data from cookies and similar tracking technologies.
- Performance and error logs generated by the website and hosting services.
- Referral and campaign information when you arrive via marketing links.
- Timing and frequency data associated with service access and communications.
Third-party sources
We may receive information from trusted third parties to support service delivery, authentication and payment processing.
- Payment processors that handle business transactions and provide confirmation data.
- Professional networking services or partner organizations when used to verify professional information.
- Analytics and hosting providers that supply aggregated usage statistics and performance metrics.
Purposes of processing personal data
Personal data is processed only for specific, limited purposes compatible with providing leadership and coaching services, administrative functions and legal compliance.
- To register users and manage coaching program enrollments.
- To deliver training materials, schedule sessions and facilitate workshops.
- To process payments, issue invoices and maintain business records.
- To communicate updates, confirmations and service-related information.
- To perform assessments and measure participant progress as part of coaching activities.
- To analyze website usage and improve content, features and accessibility.
- To enforce terms of service, manage disputes and comply with legal obligations.
- To respond to requests and exercise data subject rights in accordance with applicable law.
Legal basis for processing
Processing is based on one or more lawful grounds appropriate to the activity, including contractual necessity, legitimate interests and consent where required by applicable law.
- Contractual necessity: processing required to perform contracts for coaching and training services.
- Legitimate interests: administrative tasks, service improvement and fraud prevention balanced against individual rights.
- Consent: when you opt into marketing communications or non-essential data processing.
- Legal compliance: processing necessary to meet statutory or regulatory obligations.
GDPR and data protection
For individuals in the European Economic Area, airelyxity observes applicable data protection requirements and provides mechanisms to exercise data subject rights as described here.
- Right to access: request a copy of personal data we hold.
- Right to rectification: request corrections to inaccurate or incomplete data.
- Right to erasure: request deletion of personal data in certain circumstances.
- Right to restriction: request limited processing in defined situations.
- Right to portability: request transfer of data in a structured, commonly used format where applicable.
- Right to object: object to processing based on legitimate interests or for direct marketing.
Cookies and similar technologies
Airelyxity uses cookies to facilitate site functionality, measure usage and support essential features. Users can manage cookie preferences through their browser settings or available site controls.
Types of cookies used include strictly necessary cookies, performance and analytics cookies, and functional cookies that store user preferences.
Necessary cookies enable site operation. Performance cookies aggregate anonymous usage data. Functional cookies remember user choices to improve the experience.
You can control cookies through browser settings and opt-out mechanisms provided by analytics providers. Disabling certain cookies may affect site functionality.
Full cookie details
Data sharing and disclosures
Personal data may be shared with third parties only as necessary to provide services, comply with legal obligations, or with consent. Third-party recipients are selected to maintain data protection standards.
- Service providers that support bookings, payments, communication and hosting.
- Professional advisors and auditors when required for legal or business matters.
- Regulatory or law enforcement authorities where disclosure is required by law.
- Partner organizations engaged in delivering collaborative training activities, with appropriate safeguards.
- Aggregated or anonymized data shared for research, reporting or improvement of services.
- Other recipients with explicit user consent or where permitted under applicable law.
International transfers
Data may be transferred to service providers or partners located outside Thailand. Where transfers occur, airelyxity implements measures to maintain an adequate level of protection consistent with applicable data protection requirements.
Safeguards for international transfers may include standard contractual clauses, data processing agreements and technical measures to protect personal data during transit and storage.
Data retention
Personal data is retained only for as long as required for the purposes described in this policy, or as required by law. Retention periods vary by data category and processing purpose.
Account and registration data are retained for the duration of the client relationship and a reasonable period thereafter to address inquiries, billing and legal obligations.
Communications and correspondence are retained to support service delivery, dispute resolution and quality review for a time proportionate to the purpose.
Technical logs and analytics data are retained for operational monitoring and for a limited period to troubleshoot issues and analyze usage trends.
When data is no longer required, airelyxity will securely delete or anonymize personal data in accordance with internal policies and applicable law.
Security of personal data
Airelyxity implements organizational, administrative and technical measures to protect personal data against unauthorized access, disclosure, alteration and destruction. Security measures are reviewed periodically and updated as appropriate for the risk level.
- Access controls and role-based permissions for staff handling personal data.
- Encryption of sensitive data in transit and where practicable in storage.
- Regular backups, monitoring and incident response procedures to detect and address security events.
Your rights
Individuals have rights in relation to their personal data. Requests should be sent to the contact details provided and will be handled in accordance with applicable law.
- Access and correction requests to review or update personal data held by airelyxity.
- Deletion or restriction requests where legal conditions are met.
- Objections to processing for certain purposes and withdrawal of consent where processing is based on consent.
- Right to restrict processing: You may request limitation of processing of your personal data where the accuracy of the data is contested or where processing is unlawful and you oppose erasure.
- Right to data portability: Where processing is based on consent or contract and uses automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to object: You may object to processing based on legitimate interests or direct marketing. We will assess such requests in line with applicable law and the legitimate grounds we have for processing.
- Right to withdraw consent: If processing is based on consent, you may withdraw consent at any time. Withdrawal will not affect processing completed prior to withdrawal.
- Right to lodge a complaint: If you consider processing of your personal data infringes applicable law, you may lodge a complaint with the competent supervisory authority in Thailand or another relevant authority.
How to exercise your privacy rights
To submit a request to access, correct, delete, restrict, object to processing, or request portability of personal data, contact our privacy team. Provide sufficient information to verify your identity and specify the request details. We may request additional information to locate the data or verify identity.
We will acknowledge receipt of your request within 15 business days. We aim to respond substantively within 30 calendar days. Complex requests may require additional time, and we will inform you if an extension is necessary.
Marketing communications
We may use contact information to send informational materials about director training, executive coaching events, or changes to services offered by airelyxity. Marketing communications will be limited to topics related to professional development and leadership. Communications frequency varies depending on your preferences and sign-up choices.
You can opt out of marketing communications at any time by following the unsubscribe link in any email or by contacting [email protected]. Unsubscribing will not affect operational communications related to an active service enrollment.
Children's data
Our services are aimed at adult professionals and directors. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected data from a minor without appropriate authorization, we will take steps to delete that information.
Third-party links
Our site may contain links to third-party websites, tools, or resources. airelyxity is not responsible for the privacy practices or content of those third parties. Review the privacy policies of any external site you visit to understand how they collect and use data.
Changes to this privacy notice
We may update this privacy notice to reflect changes in law, business practices, or service offerings. Material changes will be communicated via the site or direct communication. Review the effective date and any posted updates to stay informed.
Contact for privacy matters
For questions about this privacy notice or to make a rights request, contact: airelyxity Privacy Team, Phla Phong 1, Mueang Tai Sub District, Amphoe Mueang Si Sa Ket District, Si Sa Ket Province 33000, Thailand. Email: [email protected]. Phone: +66901650383. Business ID: 4290737556090.